for Beauty Coworking at DOLLEA
1.1 These General Terms and Conditions (GTC) and Terms of Use govern the use of the coworking workstations and rooms in the beauty salon “Dollea” as well as the contracts concluded via the online booking system (“Coworking Software”) between
1.2 DOLLEA GbR (hereinafter “Dollea” or “Provider”) and the natural or legal persons who book workstations or rooms via the booking system (hereinafter “User”).
1.3 Dollea’s offer is primarily intended for entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB), freelancers, and other self-employed persons who use the premises to provide beauty services. Private individuals may also use the offers provided they accept these terms.
1.4 By registering in the booking system and/or submitting a booking, the User acknowledges these GTC & Terms of Use as binding.
2.1 Registration is required to use the online booking system. The User is obliged to provide all data requested during registration completely and truthfully and to update any changes in the user account without undue delay.
2.2 Each booking of a workstation or room via the booking system constitutes a binding offer by the User to conclude a usage agreement.
2.3 The contract is concluded as soon as Dollea confirms the booking, e.g. by displaying a confirmation in the booking system and/or by sending a confirmation email.
2.4 For each booking, only the version of the GTC that was displayed to the User in the booking system at the time of the specific booking and expressly accepted by the User shall apply. This version of the GTC applies exclusively to the specifically booked usage days and bookings.
2.5 For later bookings, an updated version of the GTC may apply in the meantime. The version displayed and accepted at the time of the specific booking shall be decisive in each case.
2.6 Dollea is entitled to reject bookings for objectively justified reasons (e.g. fully booked capacity, safety concerns, violation of these GTC).
3.1 Dollea grants the User the possibility to use the coworking workstations and rooms against payment exclusively for the provision of beauty services. These include in particular:
3.2 Use for other purposes (e.g. medical procedures subject to special legal requirements or activities entirely unrelated to the industry) is permitted only with Dollea’s prior express consent in text form.
3.3 The User undertakes not to offer any services that pose a risk to the health of customers, other users or the infrastructure, or that violate statutory provisions.
3.4 Any change in the purpose of use requires Dollea’s express consent in text form. A violation entitles Dollea to terminate the usage relationship without notice.
3.5 Use is permitted exclusively for the days and times booked in the booking system. Transfer of the booked workstations or rooms to third parties or subletting is permitted only with Dollea’s prior consent in text form.
4.1 Depending on the booked workstation or room, Dollea provides, among other things, the following equipment (examples depending on the specific selection in the booking system):
4.2 As a rule, the standard equipment designated by Dollea for the respective booked workstation or room shall be decisive. There is no entitlement to equipment deviating from this unless this has been expressly confirmed in the booking system or by separate agreement in text form.
4.3 Unless otherwise indicated in the booking system, the usage fee includes in particular the following services:
4.4 A personal customer reception, the continuous presence of Dollea staff, or an on-site contact person available at all times are not owed unless expressly agreed in text form.
4.5 Dollea is entitled to organize customer reception, on-site organizational support, as well as cleaning times and cleaning scope according to availability, occupancy and operational organization.
4.6 The User is obliged to leave the workstation as well as the common areas in proper condition and without excessive soiling. In the event of extraordinary soiling or damage, Dollea reserves the right to charge the User for the additional cleaning or repair costs.
4.7 The User may bring in or leave own furniture, beds, devices, work materials or other items in the premises only with Dollea’s prior consent.
4.8 If Dollea permits the User to leave own items temporarily or permanently in the booked room or workstation, this shall neither establish any permanent right to maintain a specific room condition nor any claim for remuneration, reimbursement of expenses or compensation for use against Dollea, unless this was expressly agreed in text form in advance.
4.9 The User is obliged to return the booked room or workstation, after the end of use, in principle to the standard or handover condition designated by Dollea, unless expressly agreed otherwise in text form in the individual case.
4.10 Permission to leave user-brought items in the room is granted exclusively on a revocable basis. Dollea is entitled to revoke such permission at any time for the future.
4.11 Any use of user-brought items by Dollea or other users is permitted only within the framework of a separate agreement. Unless an express remuneration arrangement has been made in text form, any permitted use shall be deemed free of charge.
4.12 Regular opening hours:
4.13 The booking system may specify deviating or additional times; such times shall then take precedence.
4.14 The opening hours describe the general operational availability of the premises. They do not create any entitlement to the continuous personal presence of the business owner, an administrator, or other staff throughout the entire opening hours.
4.15 In the event of use outside these hours, a key or access arrangement may apply. The last User leaving the salon is obliged to:
4.16 The User may use their own materials, tools and devices. These must comply with applicable safety regulations. The User is solely responsible for the condition and proper use of their own devices brought onto the premises.
5.1 The User must treat the facilities made available with care and report any damage or defects to Dollea without undue delay.
5.2 The User undertakes not to disturb or hinder other users, in particular by:
5.3 Pets may be brought only with Dollea’s prior consent in text form and must not disturb other users by noise, odors or lack of house training.
5.4 Children may only be brought under supervision; the duty of supervision lies exclusively with the User. Parents are liable for their children.
5.5 The User undertakes not to use the infrastructure for:
5.6 The User undertakes to comply with all applicable legal provisions when using the internet access provided by Dollea.
5.7 In particular, unauthorized copying, distribution or downloading of copyrighted music, films or other works is prohibited.
5.8 If the User culpably violates these obligations, the User shall compensate Dollea for any resulting damage.
5.9 The User must ensure that accompanying persons, employees or customers who are present on the premises at the User’s instigation also comply with these obligations.
6.1 Keys or other access media may not be passed on to unauthorized third parties. In the event of loss, Dollea must be informed without undue delay.
6.2 In the event of loss of keys or access media, Dollea may charge the User for the necessary replacement costs and, if applicable, necessary security measures (e.g. replacement of the locking system).
6.3 The last User leaving the premises is obliged to:
6.4 A negligent or intentional violation of safety regulations or careless handling of access media may entitle Dollea to terminate the usage relationship without notice.
6.5 Changes to the infrastructure (e.g. alterations or installations) may only be made with Dollea’s consent in text form. The User shall bear the costs of restoring the original condition.
7.1 The prices applicable for the use of workstations and rooms are determined by:
7.2 Unless expressly stated otherwise in the system, the prices are gross prices including statutory VAT.
7.3 Payment shall generally be made in advance. Permitted payment methods include in particular:
7.4 Additional materials or instruments used (e.g. consumables, disposable products or other work materials) may be purchased on site at the salon. Payment is made directly via the card terminal in the salon; all common debit and credit cards are accepted.
7.5 Use of the booked workstation / room is only possible after full receipt of payment, unless expressly agreed otherwise in exceptional cases.
7.6 Amounts already paid shall generally not be refunded unless:
7.7 In such cases, a pro rata refund shall be made for the affected days.
7.8 The following rules apply to cancellations by the User:
7.9 The same deadlines apply to bookings on Saturday or Sunday of the same week. If cancellation occurs less than 48 hours before the agreed start, the full amount is due – even if the workstation is not used.
8.1 The contract term results exclusively from the usage days selected and confirmed in the booking system (“Day Pass” / individual usage days). Each booking applies only to the specifically selected days.
8.2 The User is responsible for reserving desired usage days in advance via the booking system in good time. This also applies to users who work at Dollea regularly or long-term. There is no automatic renewal or reservation of days.
8.3 If no timely booking is made and the desired workstation is assigned to other users in the meantime, Dollea assumes no responsibility for this and there is no claim to provision of the workstation.
8.4 Changes or cancellations of already booked days are governed by the cancellation and refund conditions set out in Section 7.
8.5 Dollea may terminate the usage relationship with immediate effect and without notice if there is good cause. Good cause exists in particular if:
8.6 Upon termination of use, the User is obliged to:
9.1 Dollea shall be liable – irrespective of the legal grounds – only for intent and gross negligence.
9.2 In the event of a breach of essential contractual obligations (cardinal obligations), Dollea shall also be liable for slight negligence, but limited to the damage typically foreseeable.
9.3 No guarantee is assumed for failures of Wi-Fi, electricity or other services unless these are based on intent or gross negligence.
9.4 Dollea assumes no liability for personal belongings of the User or the User’s customers, in particular in the event of loss, theft or damage.
9.5 This also applies to furniture, beds, devices, materials and other items brought in by the User, unless mandatory statutory liability provisions provide otherwise.
9.6 The User shall be liable for all damage to premises, facilities or equipment caused by the User, the User’s employees or the User’s customers.
9.7 In the event of loss of keys or other access media, the User shall be liable for the resulting costs (e.g. replacement of the locking system).
9.8 The User is responsible for safeguarding the materials, tools and devices brought in by the User and for ensuring that no hazardous or impermissible substances are brought onto the premises.
9.9 Dollea does not provide insurance cover for personal belongings, materials or devices of the User or the User’s customers. The User is solely responsible for obtaining adequate insurance coverage (e.g. business liability insurance, inventory insurance).
10.1 Dollea reserves the right to amend or update these GTC & Terms of Use at any time. The currently valid version shall be published in the booking system.
10.2 For each booking, the User must expressly accept the version of the GTC valid at the time of booking. The GTC version accepted by the User shall be stored together with the respective booking.
10.3 With each booking, the User automatically receives a booking confirmation by email (“Booking Confirmation”). This booking confirmation includes or links to the version of the GTC applicable to the specific booking.
10.4 The version of the GTC displayed during the booking, accepted by the User and transmitted with the booking confirmation shall be exclusively decisive for the respective booking and the specifically booked usage days.
10.5 Use of the workstations or rooms is only possible if the User has accepted the respectively valid version of the GTC.
11.1 The processing of the User’s personal data shall be carried out in accordance with the applicable data protection laws, in particular the GDPR.
11.2 Details are governed by Dollea’s current privacy policy, available at:
https://dollea.de/datenschutz/
12.1 The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
12.2 If the User is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising out of or in connection with the usage agreement shall be Munich. However, Dollea is also entitled to sue the User at the User’s general place of jurisdiction.
12.3 There are no oral side agreements. Amendments and supplements to these GTC & Terms of Use must be made in text form (e.g. email). This also applies to any amendment of this text form requirement.
12.4 Goodwill services, organizational accommodations, temporary deviations from the standard setup or other voluntary concessions by Dollea are provided at all times voluntarily and without acknowledgment of any legal obligation. They do not establish any claims for the future, any implied remuneration agreement or any waiver of contractual rights.
12.5 Should individual provisions of these GTC be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected. In place of the invalid provision, a valid provision shall apply that comes as close as possible to the economic purpose of the invalid provision. The same shall apply in the event of a contractual gap.